Troubleshooting
Read this first before you submit a ticket - the answer might very well be listed in here...
This happens when you try and edit a post that hasn't already been saved.
When you want to create a new post or page - make sure that you save it f...
Sat, 10 May, 2014 at 10:41 PM
No worries - just send us a ticket in the support desk here and we'll take care of that for you. You'll also need to send in your wp-admin detai...
Mon, 29 Sep, 2014 at 9:15 PM
This can occur for a number of reasons and is usually due to a plugin or theme action that's either causing a conflict or preventing a script from load...
Mon, 22 Sep, 2014 at 3:23 PM
If you're using the Digg Digg social share plugin and you have your social icons floating to the left of the page, you'll need to make an adjustme...
Tue, 1 Apr, 2014 at 11:59 PM
Sure you can - you just need to add the featured image as you would usually through the post / page editor. Then, when you load the content builder, you...
Sun, 21 Sep, 2014 at 2:04 AM
Once you've activated your license you'll see a screen similar to this:-
That's it, you're done. You can now navigate to a post or...
Wed, 16 Apr, 2014 at 1:13 PM
This bug usually occurs when you're running an older version of Wordpress (for instance : 3.5.1) and thus loading an older version of jQuery. The firs...
Tue, 7 Oct, 2014 at 4:27 PM
This article is about how you can upgrade from the personal Thrive Membership level to the Agency Thrive Membership level. For single purchase upgrades, ple...
Fri, 6 Mar, 2015 at 1:42 PM